Take your coaching effectiveness and client satisfaction to masterful levels
... in less time than a typical engagement.
.. without hit or miss continuing education programs
If you’re a credentialed ICF coach, looking to improve your level of coaching mastery...
and earn up to 12 Core Competency CCEU's...
and enjoy a fast-paced, compelling, and cost-effective training program...
Then, you need to register for Masterful Listening!
From the very beginning of our coach training, we're taught that listening is right at the top of our list of critical coaching skills. When coaching goes well, clients inevitably mention that they felt well understood by their coach and that the coach was able to help them see a key element of their path to success which they hadn't fully appreciated.
We've all noticed times when we're not feeling that deep connection with the person in front of them.That connection gap is likely to undermine our coaching success with that client.
At the same time, ICF minimum skill requirements for attaining the MCC credential require a quantum leap in the expectation of that deep connection with our client... significantly more than that required for advancement to PCC. Mastery of our coaching craft requires deep and continuing focus on this critical skill.

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By the end of this program, you will have earned up to 12 CCEU's and learned to …
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Internalize the impact of communication skills, especially focusing on active listening
Being fully heard dramatically improves the willingness of a client to fully explore their deeply held beliefs and motivations -
Increase awareness of communication behaviors – verbal and nonverbal
Our power as coaches depends critically on the breadth and depth of our communications skills and the quality of our connection to our client.
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Analyze and have an increased understanding of techniques for active listening
Learning and integrating advanced techniques allow us to execute our craft masterfully.
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Deepen awareness of beliefs, biases, experiences, values to achieve clarity
Participants learn to probe “below the surface” with their clients and help them uncover the keys to their success, and the obstacles in their way
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Improve paraphrasing, reflecting, summarizing, and reframing techniques
Hearing their thoughts reflected skillfully helps clients explore the implications of those factors on their path forward.
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Understand how the emotional state of the coach prior to a session affects the coach’s ability to listen
Being conscious of our internal emotions helps us avoid projecting them onto our clients and impairing the quality of our communications
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Create a preparation for coaching routine to maximize presence and active listening
We come to the coaching interaction fully prepared to engage actively and display coaching mastery.
Meet your Instructor
Jim is a knowledgeable program designer and a personable instructor. He targets the right material and right amount of material to make the Masterful Listening Course relevant to participants of varied skill levels, interesting and fun. The sessions have a great balance of theory, discussion and practice and the instructors pepper the course with useful examples and skill demonstrations. In a very short amount of time, they create a supportive, stimulating and safe learning environment."
Pamela Foster, PCC, Virginia, USA

Jim Cooper, PCC
Jim brings a wealth of knowledge and experience to his coaching, gained over 30 years as a leader, executive, consultant, and entrepreneur. Building on a strong engineering and business management foundation, coupled with deep knowledge of human behavior and skill in developing individuals and teams, he helps organizational leaders and their teams develop the beliefs, knowledge, and skills needed to support each of their key business enablers, in turn producing the desired level of results and success.
Jim has designed and delivered virtual training programs for global enterprises, training more than 10,000 professionals across a global enterprise.
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"Masterful Leadership provides engaging learning from the ease of your own home. Connecting with individuals around the globe through the Zoom platform is a unique opportunity that enhances the learning experience with Cheryl and Jim. The expertise and leadership knowledge which Cheryl and Jim offer their participants is invaluable. Participating in one of their courses will leave you with many next steps to enhance your leadership and coaching skills."
- John doe, Marketer

I took the Masterful Listening course and as a relatively new ACC, I learned so much! I appreciated the break-out session the most because it really showed me where I had room to grow. I appreciated the feedback from both Jim, Cheryl, and the other participants. It was truly a safe space to learn and grow. Thank you!
- Traci Byerly, ACC, North Texas

I highly recommend learning through Masterful Leadership. The online course provided an engaging, high quality learning opportunity that enriched my coaching skill. The course allowed for collaboration and practice of techniques which were targeted in my professional goals.
- John doe, Marketer
Meet Your Instructors
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Module 1
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Module 2
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Module 3
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